Privacy Policy

Last Updated: 16/01/2025

At Branded Makeup LTD, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. By using our website (the "Site") or making a purchase, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our Site, make a purchase, create an account, or interact with us in other ways. This may include:

• Personal Information: Your name, email address, phone number, billing address, shipping address, and payment details (e.g., credit card or PayPal information).
• Account Information: Your account login credentials (username and password), order history, and preferences.
• Technical Data: Information about your device, browser, IP address, and interactions with our Site, which is automatically collected using cookies or similar technologies.
• Communication Data: Messages you send to us through customer support or other means, including any feedback, reviews, or queries.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

• To Process Orders: To process and deliver your orders, manage payments, and handle returns and refunds.
• To Improve Our Services: To personalize your experience on the Site and improve the quality of our products and services.
• To Communicate with You: To send order updates, promotional emails (if you opt in), and customer support communications.
• To Prevent Fraud: To monitor transactions and detect fraudulent activity or any violations of our Terms & Conditions.
• To Comply with Legal Obligations: To comply with applicable laws and regulations, or to respond to legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Third-Party Service Providers: We may share your data with trusted third-party service providers who help us with payment processing, order fulfillment, shipping, email communications, and other essential business functions.
• Business Transfers: If Branded Makeup LTD is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your personal information if required by law, to comply with a legal process, or to protect the rights, property, and safety of Branded Makeup LTD, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your browsing habits on our Site. Cookies are small text files stored on your device that help us improve your experience by remembering your preferences, login information, and shopping cart items.

Most browsers allow you to control the use of cookies through their settings. If you disable cookies, some features of our Site may not function properly, and your shopping experience may be affected.

5. Data Security

We take appropriate security measures to protect your personal information. We use encryption technology (such as SSL) to ensure that your payment details are securely transmitted. However, no method of transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to certain conditions.
• Opt-Out: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email we send you.
• Data Portability: You have the right to request a copy of your data in a machine-readable format for transfer to another service provider.

If you would like to exercise any of these rights or have questions about the personal data we hold, please contact us using the information provided at the end of this Privacy Policy.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it.

8. International Transfers

If you are accessing our Site from outside the United Kingdom, please be aware that your data may be transferred to and stored on servers located in the United Kingdom or other countries where we or our service providers operate. By using the Site, you consent to this transfer of your personal data.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

10. Children’s Privacy

Our Site is not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Branded Makeup LTD
Sanderson House
Station Road
Horsforth
Leeds
United Kingdom
LS18 5NT
Email: info@brandedmakeup.com

Thank you for trusting Branded Makeup LTD with your personal information!